Complaint Submission

Client Care

Clients can submit their complaints directly via the official email:
clientcare@falbrokers.com

Please include the following information:

  • Full name
  • National ID / Iqama number
  • Mobile number
  • Policy number (if available)
  • Detailed description of the complaint and any supporting documents

Call Center

You may contact our Client Care team directly during the official working hours:

- (8001240405)

- Sunday to Thursday

- 9:00 AM to 5:00 PM

WhatsApp

You can reach us directly via WhatsApp to explore our services and get quick answers to your inquiries.

WhatsApp